Starlight Ascendant support
SAW A BAD AD?
REPORT IT.
If an ad was offensive, misleading, broken, or wrong for the game, tell us. We will block it where we can.
What to send
Google selects each ad, so we cannot see what you saw. Your details let us find the ad and block it.
- The date and time you saw the ad.
- The wave you had just cleared: 5, 10, or 15.
- What the ad showed: the product, the brand, and any text you remember.
- Where the ad led, if you tapped it.
- Your device model, iOS version, and game version.
- A screenshot, if you have one.
Report it inside the ad
Most ads show a small AdChoices icon. Tap it to see why Google showed the ad and to report it to Google directly. Google can act on that report faster than we can.
You can do both. A report to Google removes the ad for you. A report to us lets us block it for every player.
What we do
We read every report. We block the advertiser or the ad category in AdMob when the tools allow it, and we reply to you by email.
We limit ad content to a PG rating, and we block gambling, dating, alcohol, and politics.
When ads appear
An ad can appear only when you start the next wave after wave 5, 10, or 15. Ads never appear in combat, on the death screen, or in your first run. You see at most two ads in a run and four in a day, with at least three minutes between them.
The Supporter Pack removes ads. Open the Supporter Pack screen in the game to buy it or to restore a purchase.
Ad privacy
The game asks for no tracking permission. In regions with consent rules, Settings shows a Privacy options row. Use it to change your ad consent choices.
Read the privacy policyHelp us keep the ads clean
SEND THE REPORT
Tell us when the ad appeared, what it showed, and where it led. A screenshot helps us find it faster.
Opens a report template in your email app.
Review it, attach a screenshot, then send it.